The survey findings showed that in the early years of its adoption, the exact benefits of e-business in construction were not clear. The reality of the situation, however, was that in other industries e-business models had
been considerably successful and the resulting automated processes were
faster and more efficient than their traditional counterparts. The most successful example is that of Amazon.com in the retail industry.
These success stories made a compelling case for the need to document the effects of incorporating e-business applications into construction business processes and demonstrate opportunities for e-business in construction.
By developing a business process model using the principles of business process re-engineering (BPR) it was possible to illustrate how, with the use of innovative e-business applications, different members of the construction
supply chain could derive business benefits.
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